San Diego Business Chamber's Innovation & Technology Forum is an environment for business owners and leaders to discuss topics directly affecting them and share current challenges and best practices in a collaborative environment while gaining essential knowledge on topics centered around innovation and technology.

Milad is a Business Transformation Consultant at IBM, where he helps organizations translate technology priorities into practical, measurable change. With over 15 years across public sector, industrial, telecommunications, and other regulated environments, he combines program leadership, technology transformation, and a human-centered approach to adoption.
 

At IBM he supports cloud transformation, application modernization, process automation, and generative AI use-case enablement. Working alongside business leaders, technical teams, and end users to clarify workflows, align around outcomes, and build the operating discipline needed to deliver complex initiatives responsibly.

 

He is especially focused on how businesses can use AI to reduce friction, strengthen customer and employee experiences, and create value without losing trust, accountability, or the expertise that makes their business distinctive.

 

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